Shipping Policy

ORDER PROCESSING

    • Orders are processed and shipped within 1-2 business days after placing the order. Orders placed on holidays and weekends are processed the following business day.
    • Once you place your order, you will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us to confirm.
    • If you need any help with your order, be sure to get in touch with us immediately. We will not be able to change your order after it has shipped.
    • Please review and ensure that you have entered the correct mailing address. We cannot be responsible for non-delivery due to errors in your address. If an order returns due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

      SHIPPING INFO

      • We are located in the United States and ship all orders from Tulsa, Oklahoma. Shipping time depends upon shipping method, package size, and location.
      • Shipping charges for your order will be calculated and displayed at checkout. 
      • Please note that we are not responsible for any delays in transit times. The carrier provides transit times and may vary by destination, especially during peak seasons.
      • Shipping time does not include the day you place your order or the time to process the order. Weekends are not considered transit days for any of the below shipping methods. 

        DELIVERY ESTIMATES

        • USPS First-Class Mail: Domestic deliveries arrive in 3-6 business days, depending on where your package is going. This service is for packages weighing up to 16 oz.
        • USPS Priority Mail: Domestic deliveries arrive in 2-4 business days, depending on where your package is going. This service is for packages weighing over 16 oz.
        • USPS Priority Express Mail: Domestic deliveries arrive in 1-2 business days, depending on where your package is going. This does not include the day we drop the package off at the carrier.
        • UPS Next Day: 1-2 business days. Orders must be placed by noon CST. Weekends are not considered transit days.
        • UPS 2nd Day: 2 business days. Orders must be placed by noon CST. Weekends are not considered transit days.
        • For standard shipping, we recommend ordering at least 10 business days before your event to allow for processing and shipping time.
        • We strive to get your purchases to you quickly. However, we cannot guarantee exact shipping times.

        INTERNATIONAL SHIPPING

        • We ship to the United States, Canada, Mexico, the United Kingdom, Australia, France, and Hong Kong.
        • Delivery estimates can take up to a month in some cases. We recommend ordering at least 2 weeks in advance.
        • Your order may be subject to import duties and taxes (including VAT), which incurs once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer. 
        • We cannot be responsible for lost or stolen packages once we have sent items to the carrier. We cannot track the package once it leaves the U.S. If you are concerned about this, please purchase insurance. 

          LOCAL PICKUP

          • If you live in Tulsa or the surrounding area and want to pick up your order, please choose local pickup at checkout. 
          • Your order will be prepared and ready for pick up within 1-2 business days.
          • We will send you a confirmation e-mail when the order is ready for pickup.

            FREE SHIPPING

            • At this time, we can only offer free standard shipping to the continental United States on orders of a minimum of $35. This excludes Alaska and Hawaii.
            • If you select free shipping, we will send via the most affordable shipping option, which may not be the fastest. If you need your package sooner, please purchase a shipping method that meets your delivery needs.

            For more shipping information, click here.